Support and Service

Our after sales support and service is as important to us as gaining new customers. We strive to provide the best possible support at all times. TRY US!Our factory trained technical staff are trained on a wide variety of money counters. Please contact them on support@moneycounters.ca or 604 356 2778. If you require assistance in choosing the correct product for your cash processing needs, please contact our friendly sales staff on sales@moneycounters.ca or 604 356 2778 and they will gladly assist you.PUT US TO THE TEST!

Frequently Asked Questions

  • Do your money counting machines count the new polymer notes?Yes, all our equipment will count both the paper based and polymer bank notes.
  • Why choose CPT Cash Processing Technologies?CPT has 17 years industry experience and supply high quality products at competitive prices. We can also assist in providing advice on which products would be better suited for your cash processing requirement. We are Canada based so no need to ship products across border for repair and maintenance.
  • Who are your suppliers?Our suppliers have a combined experience of 60+ years and are international leaders in the currency counting industry. They draw on their years of experience to manufacture high quality products. Please see our HOME PAGE and click on our major suppliers logo’s for more information.
  • What makes you different? We will analyse your business cash processing needs and supply the most cost effective solution. For multiple store enquires we will provide pilot equipment to our customers to prove concept and demonstrate advantages and cost and time savings to be achieved from our solutions.
  • Are your products durable?Yes all our products are manufactured to the highest standards to ensure customer satisfaction. Our suppliers have received awards such as the UK Queens Award for International Trade and Technology no fewer than 4 times. They have built up their companies names and reputations over a number of years by ensuring product excellence.
  • How do I choose the correct product?Please call and discuss your requirements, we will gladly assist you decide on the correct product.
  • Do you do pilots?We believe one size does not fit all. Yes we will do pilots to prove concept for multiple business outlets in partnership with management. This will facilitate the way forward in choosing the correct product to take advantage of cost and time savings. In addition, this will allow business management to evaluate the system before purchase; ensuring best possible solution.
  • Do you trade in old equipment?Yes we will trade old equipment. Please call our friendly sales team and they will gladly assist you. They can be contacted on sales@moneycounters.ca or 604 356 2778.
  • Do your products carry a warranty?Yes all our products carry warranties ranging from 18 Months to 36 months. We also provide a choice of extended warranties on our equipment up to 7 years. The warranty does not cover normal wear and tear or misuse of the product.
  • What costs would I incur where equipment is returned under warranty?There will be no charges incurred if it is found that equipment failure is due to a factory fault. Please call our Technical staff who will assist you in this regard. Please note no equipment may be returned to our offices without an authorization number from the Technical department.

Product videos

trainingcurrency-counter

Tellermate - Tellermate training video

Tellermate – Counting Canadian currency

News & Events

  • CPT INC Opening Specials October 20, 2014

    CPT INC is providing fantastic opening specials. call us know and get 15% discount off your purchase. This offer is valid until end of August 2014.

  • Union Group October 20, 2014

    CPT INC has been given exclusive distribution rights for Canada for all of the Union Group products. Union Group is based in Barcelona Spain and are one the largest cash counting providers in Spain. They have been supplying cash counting solutions for over 30 years. Their extensive product range is distributed across Europe, Africa, Russia & Australia.

  • Tellermate October 20, 2014

    CPT INC is proud to announce that we are the preferred Tellermate distributor in Canada. We have been associated with Tellermate products internationally for over 14 years. Our offices opened in Vancouver and we provide Sales & Support on all Tellermate products in Canada.

Read More

Quick Contact Us
Quick Contact Us





captcha